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If you receive a faulty or damaged CD from Noise
Monster you may return it to us for a replacement. Simply
indicate the reason for your return, include the invoice that
was sent with your order with your return, and wrap the package
securely. You can re-use the padded envelope in which your order
was delivered, but please ensure that it is re-sealed securely.
Noise Monster will replace a faulty disc
with the same title or refund you if the title is no longer available.
Please note that our returns policy is only valid for 28 days
from receipt of goods
Please post returns to the following address:
Noise Monster Productions -
Returns
PO Box 2109
Horwich
Bolton
BL6 7WU
REFUNDS
You may return any unopened item within 7 days of receiving it,
for a full refund. You will be refunded once we have received
and processed the item (please allow up to 14 days). Please note
that we can only refund delivery costs if the return is a result
of an error on the part of Noise Monster.
EXCHANGES
Unfortunately we cannot exchange CDs unless they are received
in a faulty condition or the wrong title is received incorrectly.
TESTING
Noise Monster test every single returned CD. If a returned
CD is found not to be faulty we will return the CD. We advise
you to check the disc on a second make and model of machine before
returning.
PROBLEMS AND QUESTIONS
If you have any problems with your order, please don't hesitate
to contact us at: enquiries@noisemonster.com
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